How Can Knowledge Leakage be Stopped: A Socio-Technical System Design Approach to Risk Management
نویسندگان
چکیده
Thisarticlediscusseshowleakageofknowledgecanoccurinvaluecreationnetworksembeddedin knowledge-intensivefirms,andhowacollaborativeapproachcanbeutilizedtominimizeriskand increasesustainability.Forknowledgetobepreservedfromunintentionaloutflow,itsconfidential natureanddescriptionmustbeunderstoodatalllevels.Lossofknowledgecanoccuratanypoint; whetheritisthroughtheprocessofconsultationorwhenemployeesdotheirwork.Forfeitureof informationcanbeunintendedoraplannedeffort.Topreventsuchunintendedleakage,itisimportant todevelopasharedmindsetamongemployeestominimizetherisk.Thesocio-technicalsystemdesign isaphilosophicalframeworkthatenablescompaniestosimultaneouslyconsiderbothethicaland technicalsystemsinordertobestmatchthetechnologyandthepeopleinvolved.Historyhasshown throughanumberofsituationsthatfirmsthatfailedtocomprehendnewopportunitieswereoften limitedbystakeholders’thoughtsandactions. KeywoRDS Epistemology, Knowledge Leakage, Proprietary Information, Socio-Technical Systems Design
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ورودعنوان ژورنال:
- IJSKD
دوره 9 شماره
صفحات -
تاریخ انتشار 2017